In 2015, UT2A conducted a satisfaction survey among a hundred industrial and academic partners. 98% of the surveyed customers evaluated UT2A services as “satisfactory” or “very satisfactory”.
UT2A has implemented since 2010 a quality environment based on the Good Laboratory and Manufacturing Practices (GLP/GMP):
Drafting of a quality assurance manual (available upon request)
Samples, analysis and results traceability
Metrological control of the laboratory material (balances, pipettes, temperature of the storage sites and of the mineralization devices)
Tracking of the measurement instrument performances with the requirement of optimal performances associated to an IQ/OQ qualification of the heavy equipment (ICP MS, ICP AES, ionic chromatography…)
UT2A regularly participates in different inter-laboratory tests whose results are available upon request:
Proficiency testing programs since 2010
Inter-comparison studies as part of European projects
Inter-comparison studies organized by the CCQM of the European union
Inter-comparison studies organized by the CEN as part of the development of analytical norms
Inter-comparison campaigns or certified reference materials certification for large metrologic institutes
Stability studies of the following certified reference materials sold by the IRMM (Geel, Belgium) since 2000